FAQs >
Router and Wifi >
Internet not working
Internet not working
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- Step 1: Unplug the POE(little white or black box before your router) from power. o
- Step 2: Unplug the wireless router from power. o
- Step 3: Wait 10 seconds. While the power is removed, ensure the ethernet cables are all plugged in securely. o
- Step 4: Plug the power cord back in. It will take about 90 seconds for everything to power back on. o
- Step 5: Reboot the device(s) having slow speeds. This is a great place to start. If you are still experiencing slow speeds please call our technical support department at 208-403-0505. o
